Change & Programme Management

Areas of expertise

• Place based transformation
• Business process change
• Service design/redesign
• Organisational development & design

Tools & Methods

• Creating commitment to change (Tipping Point approach)
• Benefits management/benefits realisation
• Co-design and co-production
• Stakeholder management
• Deming cycle – plan, do, check, act
• Nudge theory & motivational analysis
• Storytelling and narrative approaches to sharing knowledge
• Cultural analysis

Qualifications/Education

• Creating contagious commitment to change – registered facilitator
• Managing Successful Programmes (MSP)